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Foot support

Custom orthotics in Toronto, and when to skip them

Orthotics change how load is distributed through the foot and up the leg. They help some presentations and contribute nothing to others. For many people an off the shelf insert performs comparably, which is said here because this is the most expensive thing sold in a clinic like this.

  • Gait assessed first
  • Off the shelf discussed
  • Not sold as a default

What they do

What custom orthotics change and what they do not

An orthotic alters where force goes as the foot loads and unloads. Where a specific area is being overloaded on every step, changing that distribution can reduce symptoms. That is the mechanism, and it works best when the examination has identified the foot as genuinely part of the problem rather than assumed it.

They do not correct foot structure, cure flat feet, or realign anything permanently. Removing the device returns the foot to what it was doing before, which is why they are described as support rather than treatment. For a condition driven by load elsewhere, they change very little.

The first things tried are usually cheaper. Footwear that actually fits the activity, a change in training volume, and strength work for the foot and hip all move the needle for many people, and the same reasoning sits behind the chain assessment and load history.

Load distribution
Foot position assessed in standing from behind
A custom device and an off the shelf insert compared side by side

The assessment

How custom orthotics are assessed in Toronto

  1. Watch the load

    How the foot behaves over several steps, because a static arch tells you much less than a moving one.

  2. Check the chain

    Hip and ankle range, since weakness or restriction above the foot often explains what the foot is doing.

  3. Try the cheap things

    Footwear, training load and strength work first, because they resolve a good proportion of cases.

  4. Decide honestly

    Whether a device is likely to add anything, and whether an off the shelf insert would do the same job.

Honest limits

Why off the shelf is often enough

Research comparing custom devices with prefabricated inserts does not show a consistent advantage for custom in most common presentations. There are cases where a bespoke device makes sense, including significant leg length differences and some post surgical situations, and those are a minority rather than the norm.

Given that, recommending one is a decision with a cost attached and it is treated as such. What is proposed, why a device rather than a cheaper option, and what difference to expect are all said before an order is placed rather than afterwards, as described under treatment plans.

If a device is worth trying, it is worth reviewing. A follow up checks whether anything actually changed, because a pair that sits in a drawer helps nobody. Where the foot turns out not to be the issue, the joint above or a different starting point is usually where the answer sits.

Orthotic options and costs being talked through before anything is ordered
Modest How the evidence for custom over off the shelf actually reads
3 Cheaper things tried before a device is recommended
0 Foot structure permanently changed by wearing one

Related

Where custom orthotics are considered

The presentations where foot support sometimes contributes, and what usually matters more.

All conditions

Common questions

Custom Orthotics questions Toronto patients ask

Anything specific to you belongs in the examination rather than on a page.

For most common presentations the research does not show a consistent advantage for custom. Trying a prefabricated insert first is reasonable, and that is suggested here rather than treated as a lesser option.
No. They support the foot while worn and the foot returns to its previous behaviour without them. A flat arch is also not automatically a problem, and plenty of people have one with no symptoms.
Typically a few years depending on use and body weight, with the top cover wearing sooner than the shell. Running in them daily shortens that considerably compared with office use.
Many extended health plans include them, often with a limit and sometimes requiring a specific prescriber. Checking your plan before ordering is worth doing because the cost is significant.
Usually a week or two of gradual wear, starting with an hour or so a day. Pain that appears or worsens during that period means they need reviewing rather than pushing through.
Within reason, if the shoes are similar in shape and depth. A device fitted for a running shoe often does not sit correctly in a dress shoe, and forcing it can make things worse.
Because weakness or restriction at the hip changes how the leg loads with every step. Treating the foot while the cause sits above it tends to produce temporary relief at best.
That gets reviewed rather than ignored. If nothing changed, the honest answer is that the foot was not the driver, and the assessment moves to what is.

Patient reviews

What Toronto patients ask about orthotics

★★★★★ 4.9 · 131 reviews on Google
Read all reviews →
★★★★★

Told me the shop-bought inserts would probably do the same job, and they did. Saved me a fitting.

Sanne V.
Toronto
★★★★★

Only brought it up after testing showed my feet were part of it, not as a default for everyone.

Kofi A.
Mississauga
★★★★★

Was honest that these are a contributor at best and not the answer on their own.

Milena S.
Brampton
★★★★★

Explained what they would and would not change before I spent anything at all on them.

Arvid J.
Markham

From the blog

Reading on custom orthotics

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Next step

Find out whether your foot is actually the problem

Gait watched over several steps, the hip and ankle checked, and the cheaper options discussed before any device is recommended.

General information, not medical advice. What applies to you is decided at the examination.